wallaby Posted February 13, 2014 Share Posted February 13, 2014 Sometime in the past we went through this here, but I'm not finding it. Lately my computer is really having trouble navigating the web. When I first try to open up my google homepage, it often just sits there "waiting for response from goole.com", and times out saying it cannot display the page. I try again and it might go right through. It seems that once I'm in, it works ok...but that first step is the worst. It's slow to open navigator and google takes forever. I was in the habit of opening google, then switching on "in private" browsing so I don't collect a bunch of cookies etc, and then opening the google homepage again. That 2nd opening of google is the biggest hurdle and often fails to happen. somewhere there was a list of steps that could be used to clean up the computer myself. I tried a ping test and it comes out ok, so I'm guessing that the problem is in my computer and not my internet connection? My wife uses the same wireless connection with her phone and opens pages while my laptop is still thinking. I don't trust auto program fixes on the web. Either I'm going to fix this myself, or I'm about ready to take it in and pay someone to do it. Does someone here know what steps should be taken for a tune up? Quote Link to comment Share on other sites More sharing options...
71MonteCarloMD Posted February 14, 2014 Share Posted February 14, 2014 Mark - did you install or add anything new to your computer that may affect the system itself. Do you experience same thing when using other internet browser like Firefox, Internet Explorer, etc.? Rick Quote Link to comment Share on other sites More sharing options...
wallaby Posted February 14, 2014 Author Share Posted February 14, 2014 I use IE only...not tried others. I did an update to quicktime a while back, but I didn't see any degrade with that. Now when I come here and click on message forums, I get a page telling me to update my windows 7 drivers. When I close that page, another is under it saying virus threats detected. I don't trust any of that...my Norton doesn't see anything. Norton does have some tune-up tasks like windows registry, but as of now I'm afraid to push any buttons. LOL Quote Link to comment Share on other sites More sharing options...
71MonteCarloMD Posted February 14, 2014 Share Posted February 14, 2014 Mark, sounds like you have spyware on your computer that takes over Norton and fools it thinking things are good. Are you able to get latest definitions in Norton? Rick Quote Link to comment Share on other sites More sharing options...
Leghome Posted February 14, 2014 Share Posted February 14, 2014 I use Mirco Soft Essentials and Malwarebytes anti malware program. I had to go into my programs the other day and remove a couple of search programs and some other stuff that I picked up trying to download the instructions for my Coby 550 music player. Sometimes that is how you get those types of problems. Quote Link to comment Share on other sites More sharing options...
wallaby Posted February 14, 2014 Author Share Posted February 14, 2014 Ok, the Norton update found some stuff. I did a deep scrub and it turned up some tidyware or something that was an ad pop up thingy. I got that deleted ok. Geez if I talked this way about cars I'd worry. Anyway, for the moment things seem ok. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.