cny first gen 71 Posted March 23, 2022 Share Posted March 23, 2022 I've been looking for a new air filter with a flow through top, found one at summit but in the ad there was more than I needed. It shows the top and the side filter and also another smaller side filter and a different top. So I called and asked they said after verification you get top and bottom filters only I said fine that's what I need and ordered it, price was very good. Well I got it and it was just the top so I called them back after a few days they called back and said keep the other one and we will sind it out with the other part in there. A week later I got another top only so I called them back and went through it again. The girl I talked to assured me it would be correct this time so a week later I got another top. So now I have 3 tops no lower filter. So I will order it from another supplier and I guess I have 2 of them to sell lol they haven't asked for them back. Here's the picture from the ad. I've dealt with summit many times and never had a problem and will again in the future for sure. Quote Link to comment Share on other sites More sharing options...
DragCat Posted March 23, 2022 Share Posted March 23, 2022 Strange, Summit is usually excellent. Oh well sometimes there is a disconnect between the front office, and the warehouse. The vertical standing side and top look like what I have on my MC. Quote Link to comment Share on other sites More sharing options...
cny first gen 71 Posted March 23, 2022 Author Share Posted March 23, 2022 10 minutes ago, DragCat said: Strange, Summit is usually excellent. Oh well sometimes there is a disconnect between the front office, and the warehouse. The vertical standing side and top look like what I have on my MC. Actually I think it's the supplier that's the problem not summit, that's what I'll have on mine too once I get the other one. Quote Link to comment Share on other sites More sharing options...
DragCat Posted March 23, 2022 Share Posted March 23, 2022 I was able to get a semi matching breather from summit also to keep the look 🤣 4 Quote Link to comment Share on other sites More sharing options...
72 Monte Carlo Posted April 11, 2022 Share Posted April 11, 2022 Steve, So which style of spare top pieces do you have? Quote Link to comment Share on other sites More sharing options...
Michael Boyte Posted April 11, 2022 Share Posted April 11, 2022 On 3/23/2022 at 4:56 PM, cny first gen 71 said: I've been looking for a new air filter with a flow through top, found one at summit but in the ad there was more than I needed. It shows the top and the side filter and also another smaller side filter and a different top. So I called and asked they said after verification you get top and bottom filters only I said fine that's what I need and ordered it, price was very good. Well I got it and it was just the top so I called them back after a few days they called back and said keep the other one and we will sind it out with the other part in there. A week later I got another top only so I called them back and went through it again. The girl I talked to assured me it would be correct this time so a week later I got another top. So now I have 3 tops no lower filter. So I will order it from another supplier and I guess I have 2 of them to sell lol they haven't asked for them back. Here's the picture from the ad. I've dealt with summit many times and never had a problem and will again in the future for sure. Unbelievable !!! However 3 for the price of 1 is always a good deal 👍 Quote Link to comment Share on other sites More sharing options...
cny first gen 71 Posted April 11, 2022 Author Share Posted April 11, 2022 4 hours ago, 72 Monte Carlo said: Steve, So which style of spare top pieces do you have? This is the one that I have, has the stainless steel rim around it. 1 Quote Link to comment Share on other sites More sharing options...
cny first gen 71 Posted April 11, 2022 Author Share Posted April 11, 2022 Well as a follow up to this, Summit did what I think is everything they could to try and make it right. They said they would give me a 14x4 bottom filter at no charge. I replied that I need the 14x3 filter they said it wasn't available from that supplier and said they would substitute another brand but may not match perfectly so I passed. I did find what I need and it's only about 30 bucks. They offered to provide a K&N filter at a discount price. They did try and do everything they could. I will continue to buy from them in my eyes there customer service is very good. I'm sure this is a supplier issue. 5 Quote Link to comment Share on other sites More sharing options...
jft69z Posted April 11, 2022 Share Posted April 11, 2022 When I had issues with the 3 AMD rear bumpers, all the people at Summit couldn't have been more helpful. Couple of other issues along the way, some of them my fault when ordering, and again, they always took care of any problems immediately and usually with no added shipping charges, etc. 4 Quote Link to comment Share on other sites More sharing options...
cny first gen 71 Posted April 13, 2022 Author Share Posted April 13, 2022 Well we've come to a solution that we're both happy with. I was looking at the web site and found a filter I like better. It's a blue spectre air filter assembly, think it'll look better on my car. Summit worked with me on the price and didn't charge any shipping. I'm happy with it and I gotta say Joe from summit was great to work with. This is what it looks like. 8 Quote Link to comment Share on other sites More sharing options...
71MonteCarloMD Posted April 15, 2022 Share Posted April 15, 2022 Can I get the item number of the assembly? 1 Quote Link to comment Share on other sites More sharing options...
cny first gen 71 Posted April 15, 2022 Author Share Posted April 15, 2022 Spectre Item # SPE-47626 1 Quote Link to comment Share on other sites More sharing options...
Michael Boyte Posted April 16, 2022 Share Posted April 16, 2022 That looks really nice and quiet functional !! 1 Quote Link to comment Share on other sites More sharing options...
DragCat Posted April 16, 2022 Share Posted April 16, 2022 Don't forget to show us when its installed, I'll check to see if they come in different colors ( blue doesn't work for me lol). With the issues you had I better get one for a spare while I can lol Quote Link to comment Share on other sites More sharing options...
cny first gen 71 Posted May 7, 2022 Author Share Posted May 7, 2022 I thought I did post the picture maybe it was in what did you do to your monte today. But here it is on. 4 Quote Link to comment Share on other sites More sharing options...
GatorDog72 Posted May 9, 2022 Share Posted May 9, 2022 That’s wild!! 3 times in a row!! Summit just called me the other day to tell me the bumper I ordered a year ago was pushed out again. 😂 They switched suppliers for me so I hope to see it soon. I thought it was nice of them to call and let me know what’s going on. Always had top customer service with them. Quote Link to comment Share on other sites More sharing options...
72 Monte Carlo Posted May 18, 2022 Share Posted May 18, 2022 On 4/11/2022 at 12:50 PM, cny first gen 71 said: This is the one that I have, has the stainless steel rim around it. Steve, Do you have a spare air cleaner for sale then? Quote Link to comment Share on other sites More sharing options...
cny first gen 71 Posted May 18, 2022 Author Share Posted May 18, 2022 6 hours ago, 72 Monte Carlo said: Steve, Do you have a spare air cleaner for sale then? Yes I do Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.