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yorkies

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Posts posted by yorkies

  1. On 3/18/2019 at 8:22 PM, Rob Peters said:

    Good Evening.... So, Patsy and I stopped at a McDonald's restaurant for a late lunch.  We waited in line for our order to be taken.  After this long wait to place our order it took another almost 25 minutes for them to serve up 2 Cheeseburgers and fries (a total of 35 minutes).  Being the very patient person I am, after almost 20 minutes waiting for the food I started to inquire "Where the he11 is our food" to which I was basically ignored and I decided to fill out the survey on the site listed on my receipt.

    Today I got a response from someone at the restaurant.  He told me their goal is 100% customer satisfaction and their crew works hard to deliver that and he went on to say he is sorry that I "feel" they did not meet my expectations.  So he has offered a coupon for an extra value meal. WOW, an extra value meal.  Here is my reply.

    "Mr. Rice,

    I would be glad to give you my address BUT,  I do find it funny that you feel our satisfaction, our over 10 minute wait for our order to be taken and our almost 25 minute wait for our food to be presented without even an "I'm Sorry For Your Wait" can be bought with a mere extra value meal card ....
    Rob Peters"
     
    So, was I wrong in my response.

    rob

    YOU were absolutely Right to respond in this fashion, business people today DO NOT train there employees to use good manners. Thank You, Please, and I am sorry is not in there training at home or on the job.

  2. I remember the vw reserve, no gauge very well. After I went to bed my brothers girl friend needed to borrow my car she ran out of gas switched it over ( her family had a vw so she knew the drill ). She brought it back and forgot to say anything to my wife. I get up at 0400 to go to work you guessed it I ran out. Mine was a 61 the lever was in the center of the car on the floorboard under dash. It did make me mad at time but got over it, the girlfriend turned into a sister in law and I've had herand the wife for over 50 years.

  3. Hey Rob, yes a lot of prayers for the family and friends of the tragic incident in Pittsburgh. We live about 100 miles north at Pymatuning lake and conneaut lake which is a big resort area enjoyed by many many pittsburghers. When we had the business our customer base on the week end was Pittsburgh Pa. and Cleveland ohio. Again our prayers for everyone in the area

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